Privacy Policy.

Dengun, Lda (hereinafter "DENGUN") wants you to understand how your data is collected, used and shared with third parties, because your privacy is essential to maintaining a trusted relationship.

This Privacy Policy is aligned with the GDPR (General Data Protection Regulation), the European directive (EU 2016/679) that sets out rules for the protection, processing and free movement of personal data of citizens within the European Union.

It describes the personal data we collect, how we use it and with whom we share it. It also covers DENGUN's general practices for handling other information (such as interests, demographics and service usage) collected through monitoring and analytics tools in the context of the AI Conversion Platform™ landing page.

By using this page you accept this privacy agreement. We may change it without prior notice, so we recommend you review it periodically.

2.1. "Personal Information" means data relating to an identified or identifiable individual, such as:

• Name
• Company
• Job role / position
• Phone number (landline and mobile)
• Email address
• Industry
• Location data, where linked to an identifiable individual

2.2. "Special Category Data" is personal information considered especially sensitive, such as:

Please do not provide special category data through this page or by any other means.

• Racial or ethnic origin
• Political opinions
• Religious or other beliefs
• Health
• Criminal records
• Sexual orientation

2.3. "Other Information" includes, for example:

• Browser and device information
• Information compiled via cookies or other technologies
• Demographic and geographic information
• Referrer page and URL accessed

DENGUN commits to processing only the personal data strictly necessary to respond to your enquiry and to qualify your interest in the AI Conversion Platform™.

3.1. Data submitted by the user

We collect personal information when you submit the contact form on this landing page, including first name, last name, company, website, email, phone (optional), company size, subject and message.

3.2. Information collected automatically

Together with the form submission, we collect technical metadata such as the page URL, referrer, browser language, user agent and the Google reCAPTCHA v3 validation token, in order to qualify the lead, prevent automated submissions and improve this landing page. This information is attached to your record in our CRM (Pipedrive).

DENGUN guarantees your personal data will only be processed for the purposes communicated and will not be used for any other purpose.

4.1. Assess and respond to your request

The data you submit is used to assess your interest in the AI Conversion Platform™, prepare a proposal that fits your industry and size, and schedule an initial conversation (Conversion Diagnostic).

4.2. To get in touch with you

We may use your information (including phone number and email address) to contact you, follow up on your request and respond to comments, questions or clarifications.

4.3. Legal basis for processing

Under the GDPR, the processing of your personal data for commercial relationship purposes is based on your consent, given by voluntarily submitting the contact form.

We use a range of security measures, including encryption in transit and authentication mechanisms, to help protect and maintain the security, integrity and availability of your personal information. Among others, we have implemented the following:

• Restricted access to your personal data on a need-to-know basis
• Data transfers only in encrypted form (HTTPS/TLS)
• Protection of information systems through firewalls and access control
• Continuous monitoring of access to information systems
• Anti-spam validation of submissions through Google reCAPTCHA v3

We store your data only for as long as necessary for the purpose for which it was collected.

Once the maximum retention period is reached, your personal data will be irreversibly anonymised or securely destroyed.

For the purposes described in this Privacy Policy (commercial follow-up related to the AI Conversion Platform™), your personal data will be retained for up to 5 years from the date you gave consent or from the most recent contact, whichever is later.

You may change or withdraw your consent at any time, with effect for the future.

You can withdraw consent given to DENGUN by contacting us at [email protected].

Under certain conditions, you may have the right to request:

• Additional information about how we use your personal data
• A copy of the personal data you have provided
• Correction of any inaccuracies in the personal data we hold
• Deletion of personal data that is no longer lawfully used
• Restriction of how we use your personal data

Under article 18 of Portuguese Law 144/2015, in the event of a dispute the consumer may contact a Consumer Dispute Arbitration Centre:

CIMAAL — Algarve Consumer Conflict Information, Mediation and Arbitration Centre

Address: Ninho de Empresas, Edifício ANJE, Estrada da Penha, 3rd floor, room 26, 8000 Faro, Portugal

Tel: +351 289 823 135